Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. If you find yourself struggling to control your gambling habits, help is available.
Age Verification
You must be at least 18 years of age or the legal gambling age in your jurisdiction to use True Fortune Casino. We are committed to preventing underage gambling and comply with all UK Gambling Commission regulations. By accessing our services, you confirm that you meet these age requirements.
Parents and guardians: If you suspect a minor is accessing gambling services, please contact us immediately or report to the UK Gambling Commission.
Warning Signs of Problem Gambling
Do you recognize any of these warning signs in your gambling behaviour?
- Chasing losses: Trying to recover money lost by gambling more
- Hiding gambling: Concealing the extent of your gambling from family or friends
- Loss of control: Being unable to stop or reduce gambling despite wanting to
- Neglecting responsibilities: Missing work, school, or family commitments due to gambling
- Using gambling to escape: Gambling to cope with stress, anxiety, or depression
- Borrowing to gamble: Taking loans or using credit to fund gambling activity
- Lying about gambling: Dishonesty with loved ones about time or money spent gambling
- Tolerance: Needing to gamble with increasing amounts of money for the same effect
- Withdrawal symptoms: Feeling irritable or anxious when unable to gamble
- Financial problems: Struggling to pay bills or experiencing debts due to gambling
If you identify with any of these signs, please seek help immediately. Problem gambling is treatable, and support is available.
Self-Help Tools & Safer Gambling Features
True Fortune Casino provides tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount of losses you're willing to accept in a given period
- Reality Checks: Receive periodic reminders about how long you've been gambling and how much you've spent
- Session Limits: Set time restrictions on how long you can play in one session
- Self-Exclusion: Temporarily or permanently exclude yourself from your account if you feel your gambling is out of control
- Account Closure: Permanently close your account and be added to exclusion registers
To access these tools, visit your account settings or contact our customer support team. These features are designed to empower you to gamble within your means.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, confidential help is available:
United Kingdom
- GamCare - Free, confidential advice and support for problem gambling
www.gamcare.org.uk
Phone: 0808 8020 133 (free helpline) - GamStop - The National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Self-exclude from all UK-regulated online gambling operators - Gamblers Anonymous - Support groups for those affected by problem gambling
www.gamblersanonymous.org.uk - UK Gambling Commission - Regulatory authority and complaints
www.gamblingcommission.gov.uk
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
All support services listed above are independent, confidential, and available free of charge.
Help Is Available
If you believe you have a gambling problem, please reach out for help immediately. Problem gambling affects not only you but also your family, friends, and finances. Recovery is possible with the right support.
Take action today:
- Contact GamCare or GamStop (UK residents)
- Set deposit and loss limits on your account
- Use self-exclusion if you need to step away
- Speak with a trusted family member or friend
- Visit your GP to discuss treatment options
Remember: Gambling should be fun. If it's no longer fun, it's time to seek help.